PRIVACY POLICY
Phantom EdTech LLC (otherwise referred to as “Guides & Growth,” “we,” “us,” or “our”) is committed to protecting your privacy to the maximum extent permitted under applicable law.
The objective of this Privacy Policy is to describe how we collect, use, store, and disclose personal information through our website, https://guidesgrowth.com (the “Website”), and through all services, digital products, and tools offered via the Website (collectively, the “Services”). Our Services primarily include the creation and sale of expert-driven educational materials such as PDF guides, checklists, templates, and other downloadable resources — although the scope of our offerings may evolve over time.
This Privacy Policy sets forth the legally binding terms for your use of our Services, whether you are a “Visitor” (i.e., browsing our Website without making a purchase) or a “Customer” (i.e., someone who has purchased or accessed any of our digital products). Visitors and Customers are collectively referred to in this Policy as “User” or “you.”
This Privacy Policy forms an integral part of our Terms of Use (the “Terms of Use”), which must be read and accepted by you (or, if you are under the age of majority in your jurisdiction, by a parent or legal guardian on your behalf) before using our Services. Capitalized terms not defined in this Privacy Policy shall have the meaning assigned to them in the Terms of Use.
BY USING OUR SERVICES, YOU CONSENT TO THE COLLECTION, TRANSFER, USE, STORAGE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU, OR YOUR PARENT/GUARDIAN ON YOUR BEHALF, DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ACCESS OR USE GUIDES & GROWTH’S SERVICES.
If you are unsure about your rights or obligations under this Privacy Policy, we recommend seeking legal counsel before continuing. You may also contact us with questions at [email protected].
Acceptance of the Privacy Policy
By electronically accepting, accessing, or using our Services, you acknowledge that this Privacy Policy governs your use of the Services and constitutes a binding agreement between you and Phantom EdTech LLC, operating under the Guides & Growth brand.
This Privacy Policy applies to all personal information submitted by you to Guides & Growth, whether during your visit to our Website or through any other interaction with our Services. This includes, but is not limited to, information collected via email, text, voice, images, forms, or any other form of electronic communication, as well as data collected through your interactions with third-party websites or applications that link to this Privacy Policy.
Please note that Guides & Growth is not responsible for the privacy practices, policies, or actions of any third-party application, website, or service — including those linked to or from our Services. This also includes any individual employed by or acting on behalf of such third parties. We strongly encourage you to review the privacy policies of those external platforms before engaging with them.
Opting Out
By electronically accepting, accessing, or using our Services, you acknowledge that this Privacy Policy governs your use of the Services and constitutes a binding agreement between you and Phantom EdTech LLC, operating under the Guides & Growth brand.
This Privacy Policy applies to all personal information submitted by you to Guides & Growth, whether during your visit to our Website or through any other interaction with our Services. This includes, but is not limited to, information collected via email, text, voice, images, forms, or any other form of electronic communication, as well as data collected through your interactions with third-party websites or applications that link to this Privacy Policy.
Please note that Guides & Growth is not responsible for the privacy practices, policies, or actions of any third-party application, website, or service — including those linked to or from our Services. This also includes any individual employed by or acting on behalf of such third parties. We strongly encourage you to review the privacy policies of those external platforms before engaging with them.
Definition of the Term “Information”
Before we dive into the details of how we handle data, it’s helpful to clarify what we mean by “Information.” We collect and process two main types of information through our Services:
1. Personal Information
This refers to information that can identify you as an individual or be used to contact you. Examples include your:
• Full name
• Email address
• Phone number
• Billing or mailing address
• Payment details (processed securely via third-party providers)
• Any other non-public data associated with or linked to the above identifiers
This type of information is collected when you register an account, make a purchase, submit a form, or otherwise interact with our Services in a way that requires identification.
2. Anonymous Information
This refers to data that cannot be used to identify you personally. It includes aggregated or statistical data about how Users interact with our Website and Services. For example:
• Device type
• Browser version
• Pages visited
• Time spent on the site
• Referral source
Anonymous Information either never included personal identifiers or has had such identifiers removed. We use this type of data to understand usage patterns and improve our content, user experience, and platform performance.
Personal Information You Submit to Us
We collect Personal Information that you voluntarily submit to us in the following situations:
When you subscribe to access or purchase our digital products (PDFs, checklists, guides, etc.)
When you sign up for our newsletter through the Website
When you request support or assistance through our Website, email, or social media platforms such as Facebook
The Personal Information we may collect includes:
• Your email address
• Your full name
• IP address, device type, operating system, and browser type
• Any other information you choose to share with us
How We Use
This Information We use the Personal Information you submit for two primary purposes:
1. To deliver our newsletter and product updates
If you opt-in to receive updates from Guides & Growth, your email address will be used solely for that purpose.
We use GoHighLevel, a GDPR-compliant marketing automation and CRM platform, to manage newsletter communications, support requests, and content delivery. Your email address and relevant data will be securely stored on GoHighLevel’s servers.
You may unsubscribe at any time by clicking the ‘unsubscribe’ link in any email communication. To request permanent deletion of your email from our mailing list, contact us at [email protected].
2. To provide support and respond to your requests
When you reach out for assistance (via our contact forms, Facebook page, or email), we use the provided information solely to respond to your inquiry.
Please note:
We do not permanently store support-related messages on our own infrastructure.
However, your data may be stored:
• By your own email provider, if you email us directly
• Within GoHighLevel’s platform, which we use for CRM, email, support, and helpdesk operations
• In your Facebook account, if you message us through our official page
For more information about GoHighLevel’s privacy and compliance, please refer to GoHighLevel’s Privacy Policy.
Information We Collect Automatically When You Visit Our Website
When you visit the Guides & Growth website or use our Services, we automatically collect certain types of Personal Information and Anonymous Information to better understand how our platform is used and how we can improve it.
This may include:
• Traffic and usage data
• General location information
• Access logs and communication-related metadata
• Specific resources and pages accessed on our Website
• IP address, device type, operating system, and browser type
• Data collected via cookies, web beacons, pixels, and other tracking technologies
These technologies are used to enhance your experience, improve our Services, and support security monitoring.
By using our Website, you consent to our use of this automatically collected information to:
• Analyze usage trends and patterns
• Administer and secure our Website
• Track user navigation and behavior
• Generate broad demographic insights for internal statistics and product development
Sharing of Information
We do not rent, sell, or share your Personal Information with third parties outside of Phantom EdTech LLC (operating under the brand Guides & Growth) without your consent, except in the limited cases described below:
• Legal compliance: When we believe in good faith that we are lawfully authorized or required to do so, or that such disclosure is reasonably necessary to comply with applicable laws, legal processes, or lawful requests from public authorities — including subpoenas, court orders, or warrants.
• Protection of rights and safety: To protect the rights, property, or safety of Guides & Growth, our customers, partners, or others. This includes enforcing our agreements, policies, and Terms of Use, and investigating potential violations, fraud, intellectual property infringement, or other misconduct.
• Service providers and partners: When disclosure is necessary for third-party service providers to support the operation, performance, or improvement of our Website or Services. These providers are bound by confidentiality obligations and may only use your information as instructed by us.
• Aggregated or anonymized data: We may share aggregated, anonymized data that cannot be used to identify you. This is typically used for analytics, research, and statistical purposes to understand how users engage with our Services.
• Business transfers: In connection with, or during negotiations of, any merger, sale, financing, acquisition, restructuring, bankruptcy, or other transaction involving a transfer of some or all of our business or assets. In such cases, your information may be disclosed or transferred as part of the transaction. The receiving party will be required to honor the commitments in this Privacy Policy.
• Emergencies: When necessary to respond to an emergency situation — for example, to protect the safety of our staff, users, or any person.
How We Protect Your Data
We take your privacy and data security seriously. At Guides & Growth, we implement a range of technical and organizational measures designed to protect your Personal Information from unauthorized access, accidental loss, misuse, alteration, or disclosure.
All personal data you provide is stored on secure servers protected by firewalls, and we regularly evaluate and improve our data handling practices to ensure the continued safety of your information.
However, please be aware that no method of data transmission over the internet is entirely secure. While we do our best to protect your information, we cannot guarantee its absolute security during transmission. Any transmission of Personal Information to or from our Website is done at your own risk.
We are also not responsible for any circumvention of the security measures or privacy settings applied to our Website by you or any third party.
Your Responsibilities:
To help us protect your information, we ask you to take the following steps:
• Do not allow others to access our Services while you're signed into your accountAlwayslog outafter finishing your session, especially when using a shared device
• Keep your password and any other access credentials confidential and secure
• If you believe your account has been compromised, please contact us immediately at [email protected]
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Your Rights According to the GDPR
The General Data Protection Regulation (GDPR) (EU) 2016/679, available here, is a regulation in the European Union (EU) and European Economic Area (EEA) concerning the protection of personal data and privacy.
If you are located in the EU or EEA, or if GDPR applies to you, you have the following rights regarding your Personal Information:
• Right of access – You may request access to the Personal Information we hold about you.
• Right to rectification – You can request that we correct any incomplete or inaccurate data.
• Right to erasure – You have the right to request the deletion of your Personal Information.
• Right to restrict processing – You can request a limitation on how we process your data.
• Right to data portability – You may request your data in a structured, commonly used, and machine-readable format.
• Right to object – You may object to certain types of processing, including direct marketing or data analysis.
• Right to file a complaint – You can file a complaint with the competent supervisory authority in your jurisdiction.
If you have given your consent to the processing of your Personal Information, you may withdraw that consent at any time.
Please note that such a revocation will only affect future processing — any prior processing based on your consent will remain lawful. You can also object specifically to the use of your Personal Information for advertising or data analytics purposes at any time.
To exercise any of these rights, or to withdraw consent, please contact us at: [email protected]
How to Contact Us About a Deceased User
In the unfortunate event of the death of a Guides & Growth user, please contact us by email at: [email protected]
We may require appropriate documentation to verify your request and relationship to the deceased.
All such inquiries will be handled with sensitivity and in accordance with applicable privacy laws and our internal data protection policies.
How to Contact Us
If you have any questions about this Privacy Policy or our Services, please contact us at: [email protected]
We typically communicate via email. If we require any additional information to process your request, we will contact you at the email address you provided.
Effective Date and Changes to Our Privacy Policy
We may update or modify this Privacy Policy at any time as we introduce new features, services, or as legal or regulatory requirements evolve. Unless stated otherwise, all changes become effective immediately upon posting on this page. For that reason, we encourage you to review this Privacy Policy periodically to stay informed of any updates.
This Privacy Policy applies to all information collected by or provided to Phantom EdTech LLC, operating under the Guides & Growth brand. We reserve the right, at our sole discretion and without prior notice, to modify, amend, update, add to, or remove any part of this Privacy Policy at any time for any reason.
If changes are made, we will revise the “last updated” date below. While we may attempt to notify Users of material changes via email (if an address is on file), it is ultimately your responsibility to regularly check the Privacy Policy located at: https://guidesgrowth.com/privacy
We may also provide additional forms of notice when appropriate under the circumstances. Any changes to this Privacy Policy will apply to future interactions and disputes from the date of posting forward.
Continued use of our Services following any such changes constitutes your acceptance of the revised Privacy Policy. If a change requires us to notify a parent or obtain parental consent (where applicable), we will take the necessary steps to comply at that time.
Effective Date: April 7, 2025. This Privacy Policy is written in English (US). In the event of any conflict between translated versions and the English version, the English version shall prevail.
GET IN TOUCH:
[email protected]
© COPYRIGHT 2025.
PHANTOM EDTECH LLC. ALL RIGHTS RESERVED.
701 TILLERY STREET UNIT 12-2985, AUSTIN, TX, TRAVIS, US, 78702