TERMS & CONDITIONS

This document constitutes a legally binding agreement between you (“User” or “You”) and Phantom EdTech LLC, operating under the brand name Guides & Growth (“Company,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website https://guidesgrowth.com (the “Website” or “Platform”) and any products, content, downloads, digital materials, or services offered through it (collectively, the “Services”).

By using our Website or Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, our Privacy Policy, and any other applicable terms or policies that may be presented to you.

If you do not agree with these Terms, please do not access or use the Website or any Services provided through it.

Definitions

To make this Agreement clearer, certain terms are defined below and throughout these Terms:

Website (or Platform):

The website located at https://guidesgrowth.com, including all subdomains and associated services, tools, interfaces, products, content, downloads, and technologies made available by Phantom EdTech LLC, which serve to deliver the Services.

Services:

All services and digital products offered by Guides & Growth, including (but not limited to) educational PDF guides, checklists, templates, workbooks, toolkits, newsletters, and other self-paced resources delivered through the Website, email, or any associated platform (e.g., learning management systems powered by third parties like GoHighLevel).

User (or You):

Any natural person or legal entity who accesses, interacts with, downloads from, purchases from, or otherwise uses the Website or Services.

Owner (or We / Us / Our):

Phantom EdTech LLC, a legally registered business entity based in [Insert State/Country of Incorporation], operating under the trade name Guides & Growth. The Owner is responsible for the development, operation, maintenance, and delivery of the Services provided on or through the Website.

Agreement:

This Terms & Conditions document, along with our Privacy Policy, and any other supplementary or product-specific agreements, policies, or notices, whether explicitly referenced herein or linked from the Website.

Terms: All legally binding provisions, obligations, limitations, rights, and responsibilities that govern the use of the Website and Services, subject to change at the discretion of the Owner at any time, without prior notice.

Legal Nature of This Agreement

By accessing or using any portion of the Website or purchasing/downloading any Services, you:

• Acknowledge that you have read, understood, and accepted these Terms;

• Agree to be bound by all terms, including any updated versions as posted on this Website;

• Are entering into a direct legal agreement with Phantom EdTech LLC, which governs your use of the Services.

If you are entering into this Agreement on behalf of a business or legal entity, you affirm that you have the authority to bind that entity to these Terms.

No Special Relationships

Nothing in these Terms shall be interpreted as creating a partnership, joint venture, agency, employment, fiduciary, or other special relationship between you and Phantom EdTech LLC. Your use of the Website and Services is as an independent user, and you agree that no such special relationship exists or is implied.

Modifications to These Terms

We may revise these Terms from time to time to reflect changes in our services, legal requirements, or business operations. All changes are effective immediately upon posting. Your continued use of the Website and Services constitutes acceptance of the revised Terms. We recommend checking this page regularly for updates.

Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us at: [email protected]

Content on This Website

Unless otherwise stated, all content available on the Website https://guidesgrowth.com, including but not limited to text, images, graphics, logos, digital downloads, product files (e.g., PDFs, checklists, templates), videos, course materials, and documentation, is either owned by Phantom EdTech LLC (operating as Guides & Growth) or is used with the explicit permission of licensors or content creators.

We make every reasonable effort to ensure that the content published on the Website does not infringe upon applicable legal standards or the intellectual property rights of third parties. However, if you believe any material hosted on or distributed through our Website violates your rights, please contact us at [email protected], and we will promptly investigate the matter.

Rights Regarding Content

All content made available on this Website is protected by applicable intellectual property laws and international treaties. All rights are reserved unless explicitly granted otherwise. You may not reproduce, distribute, modify, publish, display, license, or otherwise exploit any of the content from this Website without the prior written consent of the Owner or unless such use is a natural consequence of using the Website for its intended purpose (e.g., downloading purchased materials for personal use).

Any unauthorized use of the content may result in termination of access and may also lead to legal action, including claims for damages or injunctive relief.

Acceptable Use

Your use of the Website and its Services is subject to these Terms and all applicable local, national, and international laws and regulations. As a User, you agree that you will not:

• Use the Website or its content for any unlawful, deceptive, harmful, or fraudulent purpose;

• Impersonate another person or entity, or misrepresent your affiliation with one;

• Infringe upon the intellectual property rights of Guides & Growth or any third party;
• Attempt to gain unauthorized access to the Website or interfere with its security, functionality, or operation;

• Use automated systems (e.g., bots or scripts) to collect data or content from the Website without explicit permission;
• Upload or transmit viruses, malware, or any other harmful code.

We reserve the right to suspend or terminate access to the Website or Services at any time for violations of this Acceptable Use Policy.

Limitation of Liability

To the maximum extent permitted by law, Phantom EdTech LLC, including its officers, directors, employees, affiliates, agents, contractors, partners, licensors, and suppliers, shall not be held liable for any indirect, incidental, punitive, consequential, special, or exemplary damages, including but not limited to:

• Loss of profits or income

• Loss of business or opportunity

• Loss or corruption of data

• Service interruption or system failure

• Reputational damage

This applies even if we were advised of the possibility of such damages, and regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) on which the claim is based.

Your sole and exclusive remedy for any dissatisfaction with the Website or Services is to discontinue your use of the Website.

Refund Policy

At Guides & Growth, we are committed to delivering high-quality digital products — including guides, courses, programs, videos, checklists, templates, and educational PDFs — that provide real value to our users.

To ensure fairness and integrity in every transaction, we offer a 14-day money-back guarantee for all eligible purchases, subject to the following conditions:

Conditions for Refund Eligibility

● Implementation Requirement

Refunds will not be granted on the same day of purchase or in cases where the user has not made a genuine effort to apply or implement the product. You must demonstrate that you have actively used the product and tested it within your specific context.

● Constructive Feedback Required

To be eligible for a refund, you are required to provide clear, detailed, and constructive feedback explaining why the product did not meet your expectations. This helps us understand your experience and improve future offerings.

● Ineligible Reasons for Refunds

Refunds will not be granted for reasons such as:

• “This doesn’t apply to me”

• “This wasn’t what I expected”

• “I’m dissatisfied”

• “I changed my mind”

• “I didn’t have time to use it”

• Personal or financial emergencies not directly related to the transaction

● No Refunds for Policy Misuse

We reserve the right to deny refund requests that are made solely because a money-back guarantee exists, or where no valid concern or use case has been demonstrated. This policy is in place to protect the value of our products and discourage abuse.

● Fraudulent or Exploitative Requests

We do not tolerate fraudulent refund claims. Requests involving unverifiable circumstances, repeated refund patterns, or abuse of the refund window may be flagged and denied.

● Exceptional Circumstances

In rare cases involving major product defects or failure to deliver the advertised features, refunds may be considered on a case-by-case basis. You will be required to provide clear and relevant evidence showing the issue.

● Download and Access Issues

If you experience technical issues that prevent you from accessing or downloading a product, you must report the issue to [email protected] within 72 hours of purchase. If our team is unable to resolve the issue after assistance has been provided, a refund may be issued.

How to Request a Refund

If you believe your situation meets the conditions above, please:

1.Email us at [email protected]

2.Use the subject line: "Refund Request"

3.Include:
• Your full name

• The email address used for the purchase

• Order confirmation or receipt

• A brief explanation demonstrating how your case meets the refund eligibility criteria

Important Notes

• All refund requests must be submitted within 14 days of your purchase.

• Requests that do not align with the terms above will not be processed.

• We reserve the right to deny any request that does not meet our stated conditions, without exception.

This policy ensures that our refund system is fair, reasonable, and not subject to misuse, while protecting the quality and integrity of our products.

Service Interruption

Phantom EdTech LLC reserves the right to suspend, limit, or terminate access to the Guides & Growth Services for maintenance, system updates, security patches, or other operational reasons. Where feasible, Users will be notified in advance of any planned downtime.

Please note that the availability of our Services may also be affected by external circumstances beyond our control, including but not limited to:

• Force majeure events

• Network outages

• Third-party service disruptions (e.g., hosting or delivery platforms)

We strive to restore access promptly in the event of interruptions and appreciate your understanding during such times.

Privacy Policy

Please refer to our Privacy Policy to understand how we collect, store, use, and protect your personal data. By using this Website or any of our Services, you agree to the practices described in the Privacy Policy.

Intellectual Property Rights

All intellectual property rights, including but not limited to copyrights, trademarks, design rights, and any associated proprietary rights relating to this Website, the content, and the Services offered are the exclusive property of Phantom EdTech LLC or its authorized licensors.

Nothing in these Terms grants you any license or right to use any intellectual property owned by us or our licensors unless explicitly permitted. Unauthorized use of our content or branding materials may result in legal action.

Contact Information

If you have any questions, concerns, or inquiries regarding these Terms or the use of our Website, please contact us:

Phantom EdTech LLC

Operating under the brand name Guides & Growth

701 Tillery Street, Unit 12-2985 Austin, Texas 78702 United States

Email: [email protected]

© COPYRIGHT 2025.

PHANTOM EDTECH LLC. ALL RIGHTS RESERVED.

701 TILLERY STREET UNIT 12-2985, AUSTIN, TX, TRAVIS, US, 78702